Prices & Payment

Prices for 2017 are fixed in sterling and payment in that currency may be made by bank transfer, by cheque or via Paypal, details on request.

Kippford prices include all utilities (electricity and oil) used. Additional charges will be made for dogs (£20/dog/week).

Confirmation & Reservations

Upon receipt of the booking form and deposit, we will send you a confirmation invoice. This is our formal acceptance of booking. Please check the details and inform us of any inaccuracies. It is understood that the person making the booking will be deemed to act on behalf of all members of the party. We regret that deposits are non-returnable. We recommend that you have health and holiday insurance at time of booking, which should include loss of deposit through cancellation.

Final Payment

Details for the final payment will appear on your invoice and the balance must be paid in full not later than six weeks before the first day of the booking. If the balance is not received by us by this time we will be entitled to cancel the booking without prejudice to our claim for cancellation charges. For bookings made within six weeks of the start of your holiday, the full cost of the holiday should be paid at the time of booking.

Arrival/Departure Times

In order that the property can be thoroughly cleaned and inspected between lets holidays commence at 4pm on the date of arrival until 10am on the date of departure. It is most helpful if you are able to advise us in advance of your approximate time of arrival.

Cancellations

If you wish to cancel a booking, you should advise us by telephone and confirm the cancellation in writing, which should be signed by the same person who signed the booking form. Cancellation will take effect on receipt of this written confirmation. In all cases of cancellation the deposit will be forfeit. If the cancellation is made after the final payment is due, you are liable for the full cost of your holiday. We will, however, use our best endeavours to re-let and if successful, will refund the cost of the holiday, less costs incurred.

General

The accommodation is furnished and equipped for holiday use and it will not accommodate more than the stated number of beds. Only persons stated on the booking form are allowed to sleep in the accommodation. It is appreciated if tenants leave take good care of the property and leave it in good order, as found, and the named person responsible for the initial booking will be held responsible for any breakages. This is the main condition of acceptance of any booking.

Dogs

All of the houses accept dogs (if more than one please advise), we only ask that they be kept off soft furnishings and furniture, that they bring their own beds and that owners clean up after them in the garden. A charge of £15/week will be incurred for dogs to cover the additional cleaning costs.

We have a no smoking policy for this property and guests are expected to respect this provision of booking.

Although we take every reasonable care to ensure that nothing untoward occurs during your stay we cannot be held liable for any injury, loss, accident, delay, inconvenience or irregularity arising, howsoever caused.